A business traveler arrives at your hotel tired from a long journey. Upon check-in, you inform her that you have a text service available to provide immediate information for any requests she may have — extra towels, bar service, or her car from valet parking. Upon receiving her OK, you send a welcome message.
Read the full story on the PracticalEcommerce website.
Let's get to know each other more
Clear Sky Resorts’ digital hotel runs on just two software suites—HelloShift integrated with Cloudbeds—delivering contactless messaging, operational efficiencies, and real-time synchronization. While the Housekeeping app provides in-the-moment updates on room (or dome!) status, the Staff Collaboration features mean nothing ever gets dropped.