Technology is radically changing the hotel experience and has the potential to significantly improve the back-end of hotel’s operations. HelloShift is one tool that makes the change possible to hotels still learning to adopt such technology.
Read the full article on the Skift website.
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Hospitality has always been about building human connections. During the pandemic, many of these interactions moved to the digital realm. Overnight, "high tech" became the way for hotels to convey "high end" without the "high touch."