Automate guest access with Dormakaba smart locks and HelloShift
Connect Dormakaba smart locks to HelloShift for automatic guest access codes, master codes for staff, and seamless contactless check-in. Guests receive their door codes automatically before arrival.
Request DemoSupported Dormakaba Models
HelloShift automatically syncs with your Dormakaba locks to issue and revoke guest access codes.
How It Works
Connect Devices
Link your Dormakaba locks to HelloShift and map them to your rooms.
Automatic Codes
Guest access codes are generated automatically on arrival day and sent via SMS.
Auto Revoke
Codes are automatically revoked on departure day for seamless security.
Key Features
Guest Access Codes
Unique PIN codes generated per reservation, valid only during the guest's stay.
Master Codes
Permanent or time-limited codes for staff, housekeeping, and maintenance.
Device Mapping
Map locks to rooms for automatic code assignment based on reservations.
Automated Workflows
Issue codes on arrival, revoke on departure — fully automated.
AI Assistant
Automate guest communications with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel’s FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.
Guest Messaging
Provide white glove service that puts guests in charge. HelloShift integrates with your PMS and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it’s trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.
Contactless Checkin
Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.
Staff Collaboration
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Housekeeping Management
Scheduling room cleanings can drain your team's time—every day. With our new AI-powered feature, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.
Dormakaba: Dormakaba provides professional-grade access solutions trusted by hotels globally. Industry-leading security with flexible access management options.
