AI for Efficiency, Humans for Authenticity
All-In-One AI-Powered Hotel Operations
AI Assistant · Guest Messaging · Contactless Checkin · Staff Collaboration · Housekeeping · & More
All-In-One AI-Powered Hotel Operations
AI Assistant · Guest Messaging · Contactless Checkin · Staff Collaboration · Housekeeping · & More
Staffing shortages and rising guest expectations demand a smarter solution. HelloShift unifies your hotel’s operations with AI-powered communication, streamlining everything from guest messaging to staff collaboration. With 24/7 automated responses, contactless check-in, and efficient housekeeping management, HelloShift helps your team stay connected and deliver exceptional service — without the stress. Here's how:
Automate guest communications with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel’s FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.
AI Assistant features
Provide white glove service that puts guests in charge. HelloShift integrates with your PMS and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it’s trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.
Guest Messaging features
Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service.
Contactless Checkin features
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Staff Collaboration features
Scheduling room cleanings can drain your team's time—every day. With our new AI-powered feature, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.
Housekeeping Management features
“HelloShift has transformed how we communicate with guests — we get constant praise for our responsiveness, and Snippets make personalized replies effortless. It gives our team autonomy and gives me real-time visibility from anywhere. After years of using fragmented tools, having everything in one easy-to-use platform is a game-changer for 24-hour operations.”
“HelloShift has made guest messaging seamless — we use it daily to assist with restaurant reservations and highlight our unique offerings. Creating and tracking maintenance tasks takes seconds, and the platform is simple, mobile-friendly, and easy for the whole team. Plus, their support is always responsive and reliable. It’s become an essential tool for our operations.”
