HelloShift Achieves Level III Global Support Certification

HelloShift earned Hotel Tech Report’s level III Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across the four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation. You can read more about this achievement on their website.

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Is your hotel inspection-ready?

Hotel inspections are a big part of keeping a hotel up and running. There is a direct link between high audit scores and high guest satisfaction. Be fully prepared for an audit at any time by implementing a checklist of strategies.

How HelloShift integrated with Cloudbeds helped Clear Sky Resorts to leapfrog common hotel practices and embrace all the emerging trends

Clear Sky Resorts’ digital hotel runs on just two software suites—HelloShift integrated with Cloudbeds—delivering contactless messaging, operational efficiencies, and real-time synchronization. While the Housekeeping app provides in-the-moment updates on room (or dome!) status, the Staff Collaboration features mean nothing ever gets dropped.

What keeps hotel staff happy? 9 ways to improve employee satisfaction

Happy hotel staff means happy guests, which means a better reputation and more success for your hotel. Happy employees can lead to a 12% increase in hotel profitability and 24% less turnover.