HelloShift earned Hotel Tech Report’s level III Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across the four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation. You can read more about this achievement on their website.
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Owner Milan Patel was an early HelloShift adopter who continues to develop innovative ways to use HelloShift's flexible hotel workflow app. With HelloShift, Mr. Patel has experienced tremendous operational efficiencies while accelerating sales and transforming maintenance.
Teams at TNJ portfolio hotels work with the main office in a hub-and-spoke model from lead qualification through contract approval. And meaningful reports illuminate the sales cycle. With HelloShift, sales and guest success is everybody's job.