HelloShift earned Hotel Tech Report’s level III Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across the four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation. You can read more about this achievement on their website.

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AirBnB Shows Its Hand. What Next?

Brands, OTAs, and review sites have imposed onerous and often conflicting technical demands on hotels, resulting in a user experience that is not the best either for the guests or the hoteliers.

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One app that increases efficiency, transforms operations and accelerates sales

Owner Milan Patel was an early HelloShift adopter who continues to develop innovative ways to use HelloShift's flexible hotel workflow app. With HelloShift, Mr. Patel has experienced tremendous operational efficiencies while accelerating sales and transforming maintenance.

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From Spreadsheets to Cloud Collaboration, Management Companies Transform Hotel Sales with HelloShift

Teams at TNJ portfolio hotels work with the main office in a hub-and-spoke model from lead qualification through contract approval. And meaningful reports illuminate the sales cycle. With HelloShift, sales and guest success is everybody's job.