Enhance your guest service delivery with HelloShift's integration with Infor. Automate guest communications and streamline operations while maintaining all your existing PMS functionality.
Perfect for hotels using Infor seeking to add AI-powered guest messaging and staff collaboration tools.
Last updated: March 2026
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Automate guest communications at your Infor property with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel's FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.
Provide white glove service that puts guests in charge. HelloShift integrates with Infor and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it's trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.
Guests at your Infor property can skip the Front Desk and complete check-in on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most guest questions without involving hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Connect your infor hotels like never before with modern messaging. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Scheduling room cleanings at your Infor property can drain your team's time - every day. With HelloShift's AI-powered housekeeping, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.
Infor: Infor Hospitality Management Solution (HMS) is a hotel property management system built for the cloud with the flexibility, security, efficiency, and mobile capabilities to deliver a great guest experience. With HMS property management software, employees gain access to actionable information about guests and prospects to quickly assess each booking and provide a rich experience.
Yes, HelloShift integrates directly with Infor to sync guest reservations and enable seamless hotel operations. Guest data automatically flows from Infor into HelloShift for automated messaging, contactless check-in, and staff collaboration.
HelloShift syncs guest reservations from Infor, including guest name, contact info, and arrival/departure dates. This ensures your front desk and operations teams always have accurate, up-to-date information.
To connect HelloShift with Infor, go to Admin > Site Settings > Integrations in your HelloShift dashboard. Click 'Connect' next to Infor and follow the authorization prompts. Most integrations are completed within minutes and require no technical expertise.
Yes, HelloShift's full suite of features works seamlessly with Infor. This includes AI-powered guest messaging, automated pre-arrival and post-stay communications, housekeeping management, staff collaboration tools, and contactless check-in.
