HelloShift: Hapi Featured Technology Partner

Hapi partnership with HelloShift will help modern hoteliers accelerate the digital transformation of their hotels.

COVID has changed hospitality forever – 5% of U.S. hotels have already closed down. In the post-COVID era, we anticipate:

1. Contactless hospitality becoming essential
2. Leaner staff handling the same workload (if not more)
3. Emphasis on operational efficiency due to lower RevPAR and tighter budgets.

Among the hotels thriving post-COVID, the biggest trend is their willingness to embrace a hotel-wide digital transformation.

Q: How are you helping the hospitality industry innovate?

A: HelloShift helps modern hoteliers go digital with Guest Messaging, Staff Collaboration, Housekeeping Management and more.

Hotel guests receive automated, routine messages and use their favorite messaging apps to connect with the Front Desk. Hotel teams use HelloShift to work together across buildings, floors, shifts and departments with up-to-date visibility into room status via the Housekeeper mobile app.

Q: What do you see as the biggest trend in hospitality tech in the post-COVID era?

A: COVID has changed hospitality forever – 5% of U.S. hotels have already closed down. We are seeing:

1. Contactless hospitality becoming essential
2. Leaner staff handling the same workload (if not more)
3. Emphasis on operational efficiency due to lower RevPAR and tighter budgets.

Among the hotels thriving post-COVID, the biggest trend is their willingness to embrace a hotel-wide digital transformation.

Q: How has Hapi helped HelloShift and your customers?

A: HelloShift’s commitment to digitizing hotels involves removing as much manual work as possible. With Hapi, the hotel data moves seamlessly into HelloShift, enabling full automation of important hotel functions (e.g. sending a pre-stay text message). Hapi’s unified format allows HelloShift to integrate once and then connect with many property management systems instantly.

Read more about the Hapi-HelloShift integration on the Hapi website.

HelloShift is providing AI-powered tools to help hotels of all sizes move from pen-and-paper, or walkie-talkie operations, to become fully digital. The app incorporates housekeeping management, guest messaging, AI call answering, and hotel task management, in one easy-to-use platform - streamlining the entire operation.

Transform your hotel with AI-powered operations. Answer every call, enable guest self-service, empower staff collaboration, and streamline housekeeping efficiently.