Top 3 Guest Messaging Tool

For the second year in a row, hoteliers rated HelloShift #1 for Staff Collaboration in the prestigious 2019 HotelTechAwards.

HelloShift is the integrated messaging platform for hotel staff, guests, and website visitors. Hoteliers rated HelloShift as #1 in Staff Collaboration in the 2019 HotelTechAwards, marking the firm’s second consecutive win in this competitive category. HelloShift also was recognized as the runner up in Guest Messaging. The annual HotelTechAwards by Hotel Tech Report is the only data-driven awards based on the eyes of the judges who matter most, customers.

HotelTechAwards are determined based on verified client feedback. Over 100 of the world’s elite hotel software companies competed in the 2019 HotelTechAwards, garnering over 20,000 reviews. Hotel Tech Report co-founder Jordan Hollander says “HelloShift’s win in the 2019 HotelTechAwards shows how hoteliers are effectively using modern messaging to solve long-standing challenges in how their staff, guests, and website visitors communicate.”

HelloShift CEO and Co-Founder Sudheer Thakur says “We are honored to be rated #1 again in the 2019 HotelTechAwards. Messaging is transforming communication and is set to transform all aspects of hospitality. This year we extended our award-winning messaging solution to hotel guests and website visitors. We were delighted with the enthusiastic response in these categories as well.”

Independent hotels and hotel groups achieve 80/20 preventive maintenance ratios (80% planned, 20% reactive) using HelloShift's automated checklists and asset tracking—reducing emergency repairs by up to 48%.

Your front desk answers first—AI Assistant steps in only when needed. Transform operations with two-way guest texting, mobile check-in, unified team messaging, and streamlined housekeeping.

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