Schlage

Automate guest access with Schlage smart locks and HelloShift

Connect Schlage smart locks to HelloShift for automatic guest access codes, master codes for staff, and seamless contactless check-in. Guests receive their door codes automatically before arrival.

Last updated: March 2026

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Supported Schlage Models

Encode Plus
Encode Smart WiFi Deadbolt
Connect Smart Deadbolt
Sense Smart Deadbolt

HelloShift automatically syncs with your Schlage locks to issue and revoke guest access codes.

How It Works

1

Connect Devices

Link your Schlage locks to HelloShift and map them to your rooms.

2

Automatic Codes

Guest access codes are generated automatically on arrival day and sent via SMS.

3

Auto Revoke

Codes are automatically revoked on departure day for seamless security.

Key Features

Guest Access Codes

Unique PIN codes generated per reservation, valid only during the guest's stay.

Master Codes

Permanent or time-limited codes for staff, housekeeping, and maintenance.

Device Mapping

Map locks to rooms for automatic code assignment based on reservations.

Automated Workflows

Issue codes on arrival, revoke on departure — fully automated.

AI-powered Assistant

AI Assistant for Schlage Hotels

Automate guest communications at your Schlage property with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel's FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.

Guest Messaging & WebChat

Guest Messaging for Schlage Hotels

Provide white glove service that puts guests in charge. HelloShift integrates with Schlage and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it's trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.

Contactless Checkin App

Contactless Check-in for Schlage Hotels

Guests at your Schlage property can skip the Front Desk and complete check-in on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most guest questions without involving hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.

Service Delivery Staff Collaboration

Staff Collaboration for Schlage Hotels

Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Connect your schlage hotels like never before with modern messaging. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.

Housekeeping Management

Housekeeping Management for Schlage Hotels

Scheduling room cleanings at your Schlage property can drain your team's time - every day. With HelloShift's AI-powered housekeeping, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.

Schlage: Schlage smart locks deliver commercial-grade security with easy-to-use keypads and built-in alarms. A trusted choice for hotels requiring reliable access control.

Schlage and HelloShift: frequently asked questions

Does HelloShift work with Schlage smart locks?

Yes, HelloShift integrates with Schlage smart locks to provide automatic guest access codes. When a guest checks in, HelloShift automatically generates a unique PIN code and sends it to the guest via SMS. The code is automatically revoked upon checkout.

How do I connect my Schlage locks to HelloShift?

To connect your Schlage locks, go to Integrations in your HelloShift site settings, click 'Connect Devices', and follow the prompts to link your smart lock account. Once connected, you can map each lock to the corresponding room in your property.

Can I create master codes for staff with Schlage locks?

Yes, HelloShift allows you to create master codes for staff access. You can set up permanent codes for front desk staff or time-limited codes for housekeeping, maintenance, and contractors. Master codes can be assigned to specific devices or all devices on your property.

Are guest access codes automatically sent to guests?

Yes, with HelloShift's automation features, guest access codes are automatically generated on arrival day and sent to guests via SMS. You can customize the timing and message content. Codes are automatically revoked on departure day for security.

“ I have never used a product I feel so positive about. In the hotel business, communication is the key to success. Instead of combing through logbooks I see all communication on one screen, from my phone or computer. My staff is more accountable; I don't have to be on site because I track everything and communicate with them in real-time. ”

Dimitar Stanev, VP Operations, Engage Hospitality

HelloShift is cloud-based and works across web, iOS, & Android apps.

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