AI-powered hotel operations with 5stelle and HelloShift integration
Enhance your guest service delivery with HelloShift's integration with 5stelle. Automate guest communications and streamline operations while maintaining all your existing PMS functionality.
Perfect for hotels using 5stelle seeking to add AI-powered guest messaging and staff collaboration tools.
AI Assistant
Automate guest communications with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel’s FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.
Guest Messaging
Provide white glove service that puts guests in charge. HelloShift integrates with your PMS and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it’s trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.
Contactless Checkin
Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.
Staff Collaboration
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Housekeeping Management
Scheduling room cleanings can drain your team's time—every day. With our new AI-powered feature, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.
5stelle: 5stelle specializes in intuitive cloud-based operations with automatic legal compliance updates, multi-establishment management, and hardware-free accessibility across all devices. Perfect for small to large hotels and hotel chains seeking scalable operational efficiency with personalized guest messaging.
