Guests want to tip your staff - they just don't carry cash. HelloShift digital tipping lets any guest leave a cashless tip from their phone via QR codes, the guest guidebook, or a link in a message. No app download, no reservation required, no separate tipping vendor to contract and manage.
Collecting payments from someone who isn't at the property? See Credit Card Authorization Forms for secure remote third-party payments.
Put tipping where gratitude happens - not where guests have to hunt for it.
Print the tipping URL as QR codes for the lobby, guest rooms, and elevator areas.
A Tip Staff! button on the digital guidebook homepage guests already use for WiFi and house info.
Send the tipping link in guest messages, and catch post-stay gratitude with the button on the reviews page.
Housekeepers, bell staff, and front desk teams lose tips every time a grateful guest has no cash - which is most guests, most of the time. Cashless tipping closes that gap: guests pay by credit or debit card from their own phone, in seconds, at the moment they feel like tipping. HelloShift's cashless tipping needs no app download and no login, and because guests don't need a reservation to tip, even visitors and event attendees can reward great service.
The tipping page has a direct URL you can turn into QR codes and place wherever guests interact with staff: the lobby, guest rooms, and elevator areas are the classic placements. A guest scans the code, picks $5, $10, $25, or a custom amount, optionally names the staff member who earned it, and pays. The whole interaction takes less time than finding an ATM - because nobody finds an ATM.
Standalone tipping platforms mean another contract, another onboarding, and another system for staff to learn. HelloShift digital tipping is a setting, not a vendor: if your property runs HelloShift with a configured payment provider (Stripe, Shift4, or Authorize.net) on the Checkin plan or higher, you enable Display Tip Button on Guidebook and Reviews and you're live. Tips settle to your merchant account in real time and are distributed under your existing policy - there is no third-party payout program to administer.
Tipping works best when it appears naturally in the guest journey. With HelloShift, the same tipping page is reachable from QR codes around the property, the Tip Staff! button in the guest guidebook, links inside guest messages, and the reviews page after a stay. One system, every touchpoint, and each tip can carry a message recognizing the person who earned it - signal you can use for coaching and recognition.
Guests will not download a tipping app for a two-night stay - and they shouldn't have to. HelloShift tipping runs entirely in the mobile browser as part of the platform your property already uses for contactless check-in, guest messaging, and housekeeping. For the guest it's a tap and a card; for the property it's one more capability from the system you already run, not another line item.
Step-by-step guides to help you get started
