Unite your hotel team and get everyone on the same page—literally. HelloShift Staff Collaboration replaces chaos with clarity, so your staff can focus on delivering great guest experiences, not chasing down information or tasks.
Centralize team messaging, tasks, and checklists in one easy platform
Automate recurring tasks and maintenance with smart checklists
Get instant alerts and notifications on any device
Track packages, lost & found, and cash counts effortlessly
Share knowledge and documents with a built-in wiki
Integrate sales, events, and guest messaging for true teamwork
Task Management & Team Messaging
Fast, Easy, & Familiar
Use a familiar Facebook-like interface everyone knows.
Enter everything in one field with @mentioning and #tagging - forget complicated forms or hard-to-find modules.
Empower staff to collaborate across shifts and departments using tasks and checklists.
Schedule recurring checklists for front desk, sales, preventive maintenance, and more!
Custom Alerts & Notifications
Users choose how to receive notifications - desktop, email, iPhone app, and/or Android app.
Track Packages and Lost & Found
Handle guest packages and track Lost & Found items easily.
Cash Counts
Cash Counts app allows you to keep record of your cash drawers for each shift.
Close More Sales Deals
HelloShift Sales CRM is built for how hotels operate — it adds the front desk to the sales team and uses collaboration to turn a sale into guest success by bringing together the entire team.
Event Calendar
Plan and organize your meetings, conference room bookings, important events with a hotel-wide calendar. Keep staff up-to-date with notifications and reminders.
Knowledge Base for Shared Documents
Wiki is your central place to share any and all kinds of important information with your staff. For example, any document you have in paper form in a binder can be cut and pasted in the Wiki - vacation policy, staff directory, training materials, PMS instructions, etc.
“ With HelloShift we have seen an almost immediate improvement in the amount and efficiency of communication between all departments. It allows us to complete guest requests very quickly and ensures that the entire staff can keep up with the status of those requests. HelloShift has revolutionized the old school communications log and paper request system. Our hotels will never look back. ”
Case Studies & Staff Collaboration Articles
From Manual to Digital: The Journey of Columbia Hospitality with HelloShift
How to Improve Hotel Operations Management in 10 Simple Steps
Why Staff Shortage is Still a Problem for 8 out of 10 Hotels