Image by Joseph Mucira from Pixabay
Real-time integration is now available for hotels and property management companies who use the Mews property management system (PMS). All reservations are updated in real-time in HelloShift.
Hoteliers use HelloShift Staff Collaboration to work together across floors, buildings, shifts, and departments. Features include notes, tasks, checklists, service recovery, preventive maintenance, inventory management, lost and found, sales, wait lists, knowledge base, and more.
HelloShift Guest Messaging works across WhatsApp, SMS, Facebook Messenger, and email. HelloShift automatically imports guest data and sends routine messages through the guest lifecycle (pre-stay, in-stay, and post-stay). Teams use snippets and smart replies with AI to respond quickly. Alerts and reports escalate unresolved guest issues.
Deliver phenomenal guest service with HelloShift
Read more about the Mews-HelloShift integration on the Mews website.
Properties using HelloShift report 30% reduction in guest complaints, 2x faster issue resolution, and 40% fewer front desk calls thanks to AI Assistant and digital guidebooks.
Your front desk answers first—AI Assistant steps in only when needed. Transform operations with two-way guest texting, mobile check-in, unified team messaging, and streamlined housekeeping.
Start your free 14-day trial today. No credit card required. Join 1,000+ properties using AI to answer every call, digitize operations, and delight guests.
Expert insights, case studies, and strategies from hotels using AI to boost revenue and delight guests
Discover how HelloShift's AI-powered hotel operations software streamlines guest messaging, staff collaboration, and housekeeping at The Indigo Road Hospitality Group for superior efficiency and satisfaction.