Agilysys

AI-powered hotel operations with Agilysys and HelloShift integration

Enhance your guest service delivery with HelloShift's integration with Agilysys. Automate guest communications and streamline operations while maintaining all your existing PMS functionality.
Perfect for hotels using Agilysys seeking to add AI-powered guest messaging and staff collaboration tools.

Last updated: March 2026

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HelloShift Features for Agilysys Hotels

AI-powered Assistant

AI Assistant for Agilysys Hotels

Automate guest communications at your Agilysys property with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel's FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.

Guest Messaging & WebChat

Guest Messaging for Agilysys Hotels

Provide white glove service that puts guests in charge. HelloShift integrates with Agilysys and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it's trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.

Contactless Checkin App

Contactless Check-in for Agilysys Hotels

Guests at your Agilysys property can skip the Front Desk and complete check-in on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most guest questions without involving hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.

Service Delivery Staff Collaboration

Staff Collaboration for Agilysys Hotels

Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Connect your agilysys hotels like never before with modern messaging. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.

Housekeeping Management

Housekeeping Management for Agilysys Hotels

Scheduling room cleanings at your Agilysys property can drain your team's time - every day. With HelloShift's AI-powered housekeeping, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.

Agilysys: Agilysys specializes in market-leading point-of-sale, property management, inventory & procurement, workforce management and mobile & wireless solutions that are designed to streamline operations, improve efficiency and enhance the guest experience. Agilysys serves casinos, resorts, hotels, foodservice venues, stadiums and cruise lines.

Agilysys and HelloShift: frequently asked questions

Does HelloShift integrate with Agilysys?

Yes, HelloShift integrates directly with Agilysys to sync guest reservations and enable seamless hotel operations. Guest data automatically flows from Agilysys into HelloShift for automated messaging, contactless check-in, and staff collaboration.

What data syncs between HelloShift and Agilysys?

HelloShift syncs guest reservations from Agilysys, including guest name, contact info, and arrival/departure dates. This ensures your front desk and operations teams always have accurate, up-to-date information.

How do I connect HelloShift to my Agilysys account?

To connect HelloShift with Agilysys, go to Admin > Site Settings > Integrations in your HelloShift dashboard. Click 'Connect' next to Agilysys and follow the authorization prompts. Most integrations are completed within minutes and require no technical expertise.

Can I use HelloShift housekeeping and guest messaging with Agilysys?

Yes, HelloShift's full suite of features works seamlessly with Agilysys. This includes AI-powered guest messaging, automated pre-arrival and post-stay communications, housekeeping management, staff collaboration tools, and contactless check-in.

“ With HelloShift we have seen an almost immediate improvement in the amount and efficiency of communication between all departments. It allows us to complete guest requests very quickly and ensures that the entire staff can keep up with the status of those requests. HelloShift has revolutionized the old school communications log and paper request system. Our hotels will never look back. ”

Pranav Patel, VP Operations & Co-founder, TNJ Management

HelloShift is cloud-based and works across web, iOS, & Android apps.

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