Offer your guests the convenience of frictionless payments with Authorize.Net and HelloShift integration
Accept credit cards, debit cards, and digital wallets through Authorize.Net integration with HelloShift. Whether collecting room deposits, processing incidental charges, or enabling digital tipping, all transactions are secure and PCI-compliant.
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AI Assistant
Automate guest communications with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel’s FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.
Guest Messaging
Provide white glove service that puts guests in charge. HelloShift integrates with your PMS and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it’s trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.
Contactless Checkin
Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners. With Authorize.Net integration, guests can conveniently make cashless payments.
Staff Collaboration
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Housekeeping Management
Scheduling room cleanings can drain your team's time—every day. With our new AI-powered feature, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.
Authorize.Net: Authorize.Net is a payment gateway that enables businesses to accept credit cards, debit cards, eChecks, and digital wallets like Apple Pay, Google Pay, and PayPal. Powered by Visa's payments ecosystem, it provides customizable dashboards, built-in fraud prevention, and flexible payment processing for online, mobile, and in-person transactions.
