Easily bring contactless messaging and enhance your guest service delivery with an integration between Fols Accor and HelloShift.Request Demo
Provide white glove service that puts guests in charge. Automate routine texts when guests need you most, like before check-in. Artificial intelligence and other bells and whistles create a superior experience.
Guests can skip fthe Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service.
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Say hello to modern messaging and connect your hotels like never before. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Let’s face it - scheduling room cleaning can sap hours from your team’s day - every day - forever and ever.
With HelloShift Housekeeping app, you will monitor the rooms' cleanliness in an easy and fast way.
Fols Accor: FOLS is an iPMS (integrated property management system) developed by AccorHotels. It is completely interfaced with Accor distribution solutions (reservation, planning, price, pre-payment…) and with most of the business solutions which meet hoteliers’ needs (CRM, distribution, accountability, electronic money…).
“ Incorporating HelloShift into our daily operations has taken us to the next level. Guests are sent a text on the day of arrival. The responses are overwhelmingly positive and this advance communication makes check-in a breeze. Throughout a guest's stay, communicating with the front desk is simple; the guest just replies to the chat string and anyone at the front desk can respond. ”