News & Articles

How to Revamp Your Hotel Communication Processes

Stressed and frazzled hotel staff leads to unhappy guests. No matter the size of the hotel, there needs to be clear communication between staff and guests and a hotel communication system in place.

Save Crucial Time and Effort With These 9 Housekeeping Operation Hacks

As the hotel industry adapts to the pandemic, it's a great opportunity for hotels to change how they manage their housekeeping operations. We’ve pulled together our best housekeeping operation tips and tricks. This should help you save time and run a more effective service.

How has hotel guest experience and satisfaction changed leading into 2022?

Hospitality has always been about building human connections. During the pandemic, many of these interactions moved to the digital realm. Overnight, "high tech" became the way for hotels to convey "high end" without the "high touch."

Hiring Difficulties? Top 5 Things Hoteliers are Doing…

Hiring for hospitality has gone through wild swings during the pandemic. Other than paying more, what else can you do. Turns out there are many innovative ways modern hoteliers are responding to this crisis.

Guest Messaging: Avoid the 5 Most Common Mistakes…

Pandemic has made Guest Messaging essential for hotels and their guests. Here are the 5 common mistakes we see hoteliers make when choosing a Guest Messaging platform.

Don’t Miss these 3 Trends to Turn Your Hotel Around

The pandemic changed hospitality forever. Hoteliers that adapt to these new trends are the ones going to thrive in the changed hotel landscape.