News & Articles

Is your hotel inspection-ready?

Hotel inspections are a big part of keeping a hotel up and running. There is a direct link between high audit scores and high guest satisfaction. Be fully prepared for an audit at any time by implementing a checklist of strategies.

How HelloShift integrated with Cloudbeds helped Clear Sky Resorts to leapfrog common hotel practices and embrace all the emerging trends

Clear Sky Resorts’ digital hotel runs on just two software suites—HelloShift integrated with Cloudbeds—delivering contactless messaging, operational efficiencies, and real-time synchronization. While the Housekeeping app provides in-the-moment updates on room (or dome!) status, the Staff Collaboration features mean nothing ever gets dropped.

What keeps hotel staff happy? 9 ways to improve employee satisfaction

Happy hotel staff means happy guests, which means a better reputation and more success for your hotel. Happy employees can lead to a 12% increase in hotel profitability and 24% less turnover.

10 tips to get your hotel ready for Valentine’s Day

People are spending more on Valentine's Day gifts and celebrations so don’t let Valentine’s Day slip by. Give guests a special reason to choose your hotel guest services over somewhere else.

How to write a welcome message for hotel guests (7 tips to get started)

While hotel staff have traditionally been the ones to welcome arriving guests, contactless check-in requires an alternative approach. A good welcome message conveys all of the hospitality you’d get from a face-to-face check-in.

6 ways to optimize your hotel budgeting

Your hotel’s budget is essentially a business plan for the year ahead. Where do you need to spend money to improve your hotel? Which areas need less cash influx than the year before? Are your staff being paid fairly, and are guests being given the best-possible experience?