Real-time integration is now available for hotels and property management companies who use the Mews property management system (PMS). All reservations are updated in real-time in HelloShift.
Hoteliers use HelloShift Staff Collaboration to work together across floors, buildings, shifts, and departments. Features include notes, tasks, checklists, service recovery, preventive maintenance, inventory management, lost and found, sales, wait lists, knowledge base, and more.
HelloShift Guest Messaging works across WhatsApp, SMS, Facebook Messenger, and email. HelloShift automatically imports guest data and sends routine messages through the guest lifecycle (pre-stay, in-stay, and post-stay). Teams use snippets and smart replies with AI to respond quickly. Alerts and reports escalate unresolved guest issues.
Deliver phenomenal guest service with HelloShift
Read more about the Mews-HelloShift integration on the Mews website.
Guest Messaging & Website Chat to understand the guest needs. Contactless Checkin to empower guests with self-service. Staff Collaboration and Housekeeping Management to deliver phenomenal hotel service delivery.
Digitize your hotel with Staff Collaboration, Guest Messaging, Contactless Checkin, WebChat, and Housekeeping in one app.
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Discover the power of hotel preventive maintenance to enhance guest satisfaction. Dive into cost-saving strategies, benefits, and essential elements to streamline your property management while ensuring top-notch guest experience