Teams at TNJ portfolio hotels work with the main office in a hub-and-spoke model from lead qualification through contract approval. And meaningful reports illuminate the sales cycle. With HelloShift, sales and guest success is everybody's job.
Owner Milan Patel was an early HelloShift adopter who continues to develop innovative ways to use HelloShift's flexible hotel workflow app. With HelloShift, Mr. Patel has experienced tremendous operational efficiencies while accelerating sales and transforming maintenance.
DKN Hotels, one of Southern California's leading hotel management, development, and ownership companies and a preferred partner of major hotel brands like Marriott, Hilton, and InterContinental Hotel Group has adopted HelloShift's Staff Collaboration Suite across all company properties.
A business traveler arrives at your hotel tired from a long journey. Upon check-in, you inform her that you have a text service available to provide immediate information for any requests she may have — extra towels, bar service, or her car from valet parking. Upon receiving her OK, you send a welcome message.