Owner Milan Patel was an early HelloShift adopter who continues to develop innovative ways to use HelloShift's flexible hotel workflow app. With HelloShift, Mr. Patel has experienced tremendous operational efficiencies while accelerating sales and transforming maintenance.
DKN Hotels, one of Southern California's leading hotel management, development, and ownership companies and a preferred partner of major hotel brands like Marriott, Hilton, and InterContinental Hotel Group has adopted HelloShift's Staff Collaboration Suite across all company properties.
A business traveler arrives at your hotel tired from a long journey. Upon check-in, you inform her that you have a text service available to provide immediate information for any requests she may have — extra towels, bar service, or her car from valet parking. Upon receiving her OK, you send a welcome message.
HelloShift is a lightweight communications platform like Slack, but provides the overlay of structure that lets staff communicate specific operational goals. If this platform fulfills its promise of making hotel operations more efficient, it could become quite popular.
HelloShift is an exciting new category of communication software being pioneered by companies like Slack (and Trello, Yammer etc.) that is not built for use by the shift-based workforce hotels usually employ. We have packaged the relevant features from these tools into a simplified interface optimized for the way shift-based businesses work, and accounting for the various skill levels of the workers.