DKN Hotels See Huge TripAdvisor Gains with HelloShift Guest Messaging

New case study finds improved TripAdvisor performance (more reviews, better reviews, and higher rankings) after DKN Hotels added Guest Messaging with HelloShift.

Read the news release on Hotel Tech Report.

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How has hotel guest experience and satisfaction changed leading into 2022?

Hospitality has always been about building human connections. During the pandemic, many of these interactions moved to the digital realm. Overnight, "high tech" became the way for hotels to convey "high end" without the "high touch." 

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Hiring Difficulties? Top 5 Things Hoteliers are Doing…

Hiring for hospitality has gone through wild swings during the pandemic. Other than paying more, what else can you do. Turns out there are many innovative ways modern hoteliers are responding to this crisis.

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Guest Messaging: Avoid the 5 Most Common Mistakes…

Pandemic has made Guest Messaging essential for hotels and their guests. Here are the 5 common mistakes we see hoteliers make when choosing a Guest Messaging platform.