Connect PointCentral smart locks and devices to HelloShift for automatic guest access codes tied to reservations. Codes can be issued, extended, or revoked automatically or with one click - and delivered via SMS, WhatsApp, Email, or Voice.
Last updated: March 2026
Request DemoAutomated guest access codes tied to reservation lifecycle - issue, extend, or revoke with one click or fully hands-free via automation triggers
Codes are delivered to guests through their preferred channel - SMS, WhatsApp, Email, or Voice
Combine PointCentral smart access with HelloShift contactless check-in for a fully keyless guest experience
| Data Point | Syncs |
|---|---|
| Guest name, reservation dates, and times | ✓ |
| Automatic room-to-unit mapping (with manual override) | ✓ |
| User code generation (automated via triggers or manual) | ✓ |
| Code delivery via SMS, WhatsApp, Email, or Voice | ✓ |
Automate guest communications at your PointCentral property with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel's FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.
Provide white glove service that puts guests in charge. HelloShift integrates with PointCentral and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it's trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.
Guests at your PointCentral property can skip the Front Desk and complete check-in on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most guest questions without involving hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners. With PointCentral integration, guests automatically receive their unique access code before arrival and can walk straight to their room.
Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Connect your PointCentral hotels like never before with modern messaging. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.
Scheduling room cleanings at your PointCentral property can drain your team's time - every day. With HelloShift's AI-powered housekeeping, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time. Room status syncs between PointCentral and HelloShift so your front desk always has up-to-date room readiness.
Learn how to set up the integration: Integrating HelloShift + PointCentral
PointCentral: PointCentral is a leading smart home automation platform offering access management, energy management, and smart device control for short-term rentals, multifamily, and commercial properties. PointCentral integrates smart locks, thermostats, and sensors into a single cloud-based platform trusted by property managers nationwide.
