SkyTouch

AI-powered hotel operations with SkyTouch and HelloShift integration

Enhance your guest service delivery with HelloShift's integration with SkyTouch. Automate guest communications and streamline operations while maintaining all your existing PMS functionality.
Perfect for hotels using SkyTouch seeking to add AI-powered guest messaging and staff collaboration tools.

Last updated: March 2026

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HelloShift Features for SkyTouch Hotels

AI-powered Assistant

AI Assistant for SkyTouch Hotels

Automate guest communications at your SkyTouch property with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel's FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.

Guest Messaging & WebChat

Guest Messaging for SkyTouch Hotels

Provide white glove service that puts guests in charge. HelloShift integrates with SkyTouch and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it's trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.

Contactless Checkin App

Contactless Check-in for SkyTouch Hotels

Guests at your SkyTouch property can skip the Front Desk and complete check-in on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most guest questions without involving hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.

Service Delivery Staff Collaboration

Staff Collaboration for SkyTouch Hotels

Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Connect your SkyTouch hotels like never before with modern messaging. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.

Housekeeping Management

Housekeeping Management for SkyTouch Hotels

Scheduling room cleanings at your SkyTouch property can drain your team's time - every day. With HelloShift's AI-powered housekeeping, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.

SkyTouch: The SkyTouch hotel property management system (PMS) is built by hoteliers. Our products efficiently manage rates & availability, distribution & booking, guest experience, and more. Hoteliers seek our cloud-based software with 24/7 support for our easy-to-use interface abilities.

“ HelloShift is an exciting new approach to foster collaboration among our team members. We were surprised at how simple and effective HelloShift is in improving collaboration. Our staff picked it up right away. ”

Ana Almada, VP Operations, DKN Hotels

HelloShift is cloud-based and works across web, iOS, & Android apps.

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