Yale

Automate guest access with Yale smart locks and HelloShift

Connect Yale smart locks to HelloShift for automatic guest access codes, master codes for staff, and seamless contactless check-in. Guests receive their door codes automatically before arrival.

Last updated: March 2026

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Supported Yale Models

Assure Lock 2
Assure Lock 2 Plus
Assure Lock SL
Nest x Yale Lock

HelloShift automatically syncs with your Yale locks to issue and revoke guest access codes.

How It Works

1

Connect Devices

Link your Yale locks to HelloShift and map them to your rooms.

2

Automatic Codes

Guest access codes are generated automatically on arrival day and sent via SMS.

3

Auto Revoke

Codes are automatically revoked on departure day for seamless security.

Key Features

Guest Access Codes

Unique PIN codes generated per reservation, valid only during the guest's stay.

Master Codes

Permanent or time-limited codes for staff, housekeeping, and maintenance.

Device Mapping

Map locks to rooms for automatic code assignment based on reservations.

Automated Workflows

Issue codes on arrival, revoke on departure — fully automated.

AI-powered Assistant

AI Assistant for Yale Hotels

Automate guest communications at your Yale property with our AI-powered assistant, handling calls and chats 24/7. Trained on your hotel's FAQs and documents, it provides human-like responses, reduces missed opportunities, and manages overflow or after-hours calls. With customizable call handling and multilingual support, the AI boosts efficiency, frees up staff, and enhances guest satisfaction.

Guest Messaging & WebChat

Guest Messaging for Yale Hotels

Provide white glove service that puts guests in charge. HelloShift integrates with Yale and sends helpful texts at key points in the guest lifecycle, like before check-in. Powered by AI, it's trained on your FAQs, websites, and documents to assist the front desk or fully respond to guests before, during, and after their stay.

Contactless Checkin App

Contactless Check-in for Yale Hotels

Guests at your Yale property can skip the Front Desk and complete check-in on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most guest questions without involving hotel staff. This drives significant efficiency while providing guests the convenience of self-service. Digital keys and digital payments are available through our partners.

Service Delivery Staff Collaboration

Staff Collaboration for Yale Hotels

Say goodbye to your logbook, bottomless text/email threads, and confusing spreadsheets. Connect your yale hotels like never before with modern messaging. Use notes, tasks, checklists, and templates for preventive maintenance, flash reports, sales CRM, wiki, lost & found, tracking (e.g., daily pool temps), and more.

Housekeeping Management

Housekeeping Management for Yale Hotels

Scheduling room cleanings at your Yale property can drain your team's time - every day. With HelloShift's AI-powered housekeeping, it learns from your historical room assignments to auto-assign cleaners, streamlining the scheduling process and saving valuable time.

Yale: Yale smart locks combine over 180 years of security expertise with modern technology. Offering keypad, touchscreen, and key-free options ideal for hotel properties.

“ I have never used a product I feel so positive about. In the hotel business, communication is the key to success. Instead of combing through logbooks I see all communication on one screen, from my phone or computer. My staff is more accountable; I don't have to be on site because I track everything and communicate with them in real-time. ”

HelloShift is cloud-based and works across web, iOS, & Android apps.

Get HelloShift now.

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