Pandemic has changed hospitality forever. With staff shortages and increased guest expectations, the solutions of the past do not work. The Front of the House and the Back of the House can no longer be on separate communication systems and still be efficient.
HelloShift provides a unified communication system for your entire hotel staff and guests. Guest Messaging & Web Chat to understand the guest needs. Contactless Checkin to empower guests with self-service. Staff Collaboration and Housekeeping Management to deliver phenomenal service.
“ Incorporating HelloShift into our daily operations has taken us to the next level. Guests are sent a text on the day of arrival. The responses are overwhelmingly positive and this advance communication makes check-in a breeze. Throughout a guest's stay, communicating with the front desk is simple; the guest just replies to the chat string and anyone at the front desk can respond. ”