DKN Hotels Adopts HelloShift’s Staff Collaboration Suite to Improve Guest Satisfaction and Improve Operational Efficiency

SAN FRANCISCO — DKN Hotels, one of Southern California’s leading hotel management, development, and ownership companies and a preferred partner of major hotel brands like Marriott, Hilton, and InterContinental Hotel Group has adopted HelloShift’s Staff Collaboration Suite across all company properties.

By adopting HelloShift, Irvine-based DKN Hotels is building on the firm’s 30-year legacy of creating a Home Away from Home for guests. HelloShift’s cloud-based Staff Collaboration Suite enables staff at each DKN hotel to respond to guest and hotel issues more quickly with better oversight, visibility, and accountability. WIth HelloShift, DKN Hotels team members are empowered to work together using the most efficient cloud technology on computers at the front desk and mobile devices throughout each property.

DKN Hotels VP operations Ana Almada says “HelloShift is an exciting new approach to foster collaboration among our team members.” She continues, “We were surprised at how simple and effective HelloShift is in improving collaboration. Our staff picked it up right away.”

“HelloShift works best in the hands of strong operators,” HelloShift CEO Sudheer Thakur says. “DKN Hotels already has incredible systems in place that make our Staff Collaboration suite that much more effective. Based on the results we have seen to date, we look forward to a long and mutually beneficial relationship with DKN Hotels.”

About DKN Hotels:

DKN Hotels is a full-service hotel management company founded in 1984 and based in Irvine, California. Guided by its Passion to Make a Difference philosophy, DKN Hotels thrives to bring value to guests, stakeholders, and team members alike. DKN Hotels’ owned and managed portfolio includes select- and full-service hotels strategically positioned in Southern California and Arizona markets that cater to both business and leisure travelers. DKN Hotels is a preferred partner of major hotel brands like Marriott, InterContinental Hotel Group, Hilton, Hyatt, Carlson, and Choice.

Guest Messaging & Website Chat to understand the guest needs. Contactless Checkin to empower guests with self-service. Staff Collaboration and Housekeeping Management to deliver phenomenal hotel service delivery.

Digitize your hotel with Staff Collaboration, Guest Messaging, Contactless Checkin, WebChat, and Housekeeping in one app.

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