Considering using Knowcross but not sure if it’s right for you? Or maybe you already use it, but you’re thinking about switching to a more powerful Knowcross alternative?
You’re in the right place.
Hotels need a platform where the Front of the House and Back of the House come together to deliver phenomenal guest service. This has become more important than ever due to staff shortages since pandemic.
For hotels looking only for a Staff Collaboration and Housekeeping solution, Knowcross is a decent solution. Most successful hotel businesses will need a solution for Guest Messaging and Contactless Checkin. Having your staff use two separate apps for Front of the House and Back of the House is inefficient. And glueing these separate apps together with some kind of integration leads to issues falling through the cracks.
If you are an owner (or someone with owner mentality), you want results. You want a digital solution that transforms your hotel operations. And that is what HelloShift provides -- an all-in-one toolkit for your entire hotel operation!
An all-in-one solution not only saves your staff a lot of time, it is likely going to save you money too.
Provide white glove service that puts guests in charge. Automate routine texts when guests need you most, like before check-in. Artificial intelligence and other bells and whistles create a superior experience.
Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service.