HelloShift gives you everything offers - plus AI voice, housekeeping, staff collaboration, and contactless check-in in one platform.
Last updated: March 2026
Hotels need a platform where the front of house and back of house come together to deliver great guest service. With staffing tighter than ever, the right software should help your team do more with fewer people - not add another app to manage.
HelloShift is the all-in-one platform that replaces fragmented tools with a single app for your entire operation. Your staff learns one system, your data lives in one place, and nothing falls through the cracks.
does not publish their pricing on their website.
HelloShift has simple, transparent pricing. You subscribe only to the modules you need - guest messaging, housekeeping, staff collaboration, or contactless check-in. Most hotels save money because HelloShift replaces multiple separate tools with one platform.
Competitor pricing information is as of March 2026 and may change.
| Feature | HelloShift | |
|---|---|---|
| AI Voice (24/7 Call Answering) | Yes✓ | No✗ |
| Guest Messaging (SMS/Text) | Yes✓ | No✗ |
| Website Chat | Yes✓ | No✗ |
| Contactless Check-in | Yes✓ | No✗ |
| Mobile Keys | Yes✓ | No✗ |
| Housekeeping Management | Yes✓ | No✗ |
| Staff Collaboration & Tasks | Yes✓ | No✗ |
| Preventive Maintenance | Yes✓ | No✗ |
| AI-Powered Responses | Yes✓ | No✗ |
| Real-Time Room Booking (Voice AI) | Yes✓ | No✗ |
| Single App for Front & Back of House | Yes✓ | No✗ |
HelloShift includes all 11 features compared above. covers 0 of 11, missing AI Voice (24/7 Call Answering), Guest Messaging (SMS/Text), Website Chat, Contactless Check-in, Mobile Keys, Housekeeping Management, Staff Collaboration & Tasks, Preventive Maintenance, AI-Powered Responses, Real-Time Room Booking (Voice AI), Single App for Front & Back of House.
Guests can skip the Front Desk and complete the checkin on the fly, on their computer or personal mobile device with no third-party app to download. The digital guidebook answers most of guest questions without having to involve hotel staff. This drives significant efficiency while providing guests the convenience of self-service.
Columbia Hospitality integrated HelloShift with Oracle OPERA Cloud, achieving improved operations and guest engagement through better communication and enhanced staff efficiency across their portfolio.
Move beyond walkie-talkies and paper checklists. HelloShift brings housekeeping, guest messaging, AI call answering, and task management into one platform—streamlining operations for hotels of all sizes.
Ready to transform your hotel? Get started in 5 minutes with our free trial, or schedule a demo to see HelloShift in action at a property like yours.
Looking for the best alternative for your hotel? HelloShift is an AI-powered hotel operations platform that combines guest messaging, housekeeping management, staff collaboration, and contactless check-in in one app. With 24/7 AI voice that answers calls trained on your hotel's FAQs, 40+ PMS integrations, and transparent pricing, HelloShift helps hotels do more with less staff. Rated 4.9/5 stars across 267 reviews.
Guest Messaging & Check-in
Housekeeping & Operations
